Privacy Policy
Last updated: February 2025
1. Introduction
GlowForges ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional email services and related platforms.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, company or brand name, and contact details provided during account requests.
- Usage Data: Information about how you use our services, including email activity, storage usage, and access logs.
- Technical Data: IP address, device type, browser information, and similar data for security and service delivery.
- Communication Data: Correspondence with our support team and feedback you provide.
3. How We Use Your Information
We use your information to:
- Process account requests and provision professional email services
- Verify identity and maintain platform integrity
- Provide support and respond to inquiries
- Improve our services and user experience
- Comply with legal obligations and enforce our terms
- Send service-related notifications where applicable
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data only:
- With trusted service providers necessary for operating our infrastructure
- When required by law or to protect our rights and safety
- With your consent for specific purposes
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.
6. Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data, and to object to or restrict certain processing. Contact us to exercise these rights.
8. Cookies and Tracking
We use essential cookies for site functionality and security. We may use analytics to improve our services. You can manage cookie preferences through your browser settings.
9. International Transfers
Your data may be processed in jurisdictions outside your country. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our website.
11. Contact Us
For questions about this Privacy Policy or your personal data, please contact us.